North Raleigh Plastic Surgery
9104 Falls of Neuse Road #200
Raleigh, NC 27615
Phone: 919.532.2270
Monday–Friday: 9 a.m.–5 p.m.
North Raleigh Plastic Surgery
3319 Heritage Trade Dr. Suite 201
Wake Forest, NC 27587
Phone: 919.532.2270
Monday–Friday: 9 a.m.–5 p.m.
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Featured Reviews
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Business Owner replied on Feb 18, 2025:
We appreciate your 5-star experience you had with us. Your feedback motivates us to keep delivering excellence. Please let us know if there is anything else we can do to help.
Dr. Ortiz, Lauren and the rest of the staff were amazing!! I’m very satisfied with the outcome of my Lipo 360 surgery. They were very attentive to my questions and concerns. Also bed side manner was great. Will be returning for all my future cosmetic needs.
Business Owner replied on Jan 14, 2021:
Alia, thanks so much for the fantastic review and so happy that you are satisfied with the results of your breast reduction. My goal is that your experience from beginning to end is the best and thanks for letting me know how the staff is doing a good job. They take a lot of pride to make sure that you have a positive experience and work very hard behind the curtains to ensure a smooth process. Please feel free to reach out if there is anything that we can do for you.
I had great results from my buccal fat removal procedure and trusted the experience Dr. Jones had doing those types of procedures, which was 100%. The entire team is great! Highly recommend!
Business Owner replied on Jan 2, 2025:
Hi Patrick, We're so thrilled that you're happy with your results. Dr Jone's and her team takes great pride in her work and we appreciate the kind review. NRPS
Dr. Jones and Ruby are an incredible team! I recently had a mommy makeover with Dr. Jones, and I couldn't be happier with my experience and results. I was very nervous while researching the right surgeon, but Dr. Jones and Ruby quickly put me at ease. They were fantastic communicators, taking the time to address all my questions and concerns thoroughly before the procedure. Choosing Dr. Jones was an easy decision. From start to finish, their care was nothing short of exceptional. They are incredibly detail-oriented and genuinely prioritize their patients. One thing that really stood out was Dr. Jones's dedication to minimizing scarring—she truly goes above and beyond to ensure the best outcome. I'm now almost six weeks post-surgery, and I’m thrilled with my results! Dr. Jones is officially my go-to for any future aesthetic work. I can't recommend her and Ruby enough!
Business Owner replied on Dec 9, 2024:
We’re delighted to hear you're loving your results and that you're feeling confident! Thank you for trusting us, and we’re honored to be your go-to team for any future needs. Please don’t hesitate to reach out if you ever have questions or need anything. NRPS
These people changed my life for the better! Addy and Lauren make you feel like family. If I had the money I would give Lauren a raise MYSELF. She was very helpful and caring. I love Dr. Ortiz and his team and will be back for any future work I need done!
Business Owner replied on Dec 4, 2024:
Erika, we appreciate this awesome review. We’re thrilled to hear that Addy, Lauren, and Dr. Ortiz made such a positive impact on your experience. Our goal is to make every patient feel like family, and it means the world to us that we were able to do that for you. I’ll be sure to share your wonderful feedback with Lauren—she’ll be so touched to hear how much you appreciated her care and support. We’re grateful for your trust in us and look forward to seeing you again whenever you need us! Take care from the entire team at North Raleigh Plastic Surgery.
I had the best possible experience at North Raleigh plastic surgery. HUGE shout out to Nurse Lauren Jones, Ruby Perez, and Dr Jones for providing the most outstanding support I could have asked for. They go above and beyond to accommodate and care for you. Both the nurses and Dr are very particular and detail oriented making everything super smooth. Thank you for everything I am forever grateful.
Business Owner replied on Dec 1, 2024:
Conner, Thank you so much for your kind words! We’re excited to hear that you had such a positive experience with our team at North Raleigh Plastic Surgery. Our practice truly cares about making each patient feel supported and valued, and it means the world to us that their dedication and attention to detail made your journey smooth and comfortable. Your gratitude motivates us to continue providing the best care possible. Thank you for trusting us, and we’re so happy to have been part of your experience! NRPS
Dr. Jones and entire office were timely, professional, extremely knowledgeable and skilled. I am very pleased with the outcome from my recent surgery and would HIGHLY recommend this office for your plastic surgery needs!
Business Owner replied on Nov 4, 2024:
Peggy, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Dr. Jones and our team. It’s our goal to provide the highest level of care, and knowing that you’re pleased with your results means so much to us. We truly appreciate your recommendation and wish you all the best in your recovery!
North Raleigh Plastic Surgery is great!! All of the staff are friendly and caring! Lauren was extremely nice and helpful! At any hour of the day if you had a question she would answer by far one of the best nurses I have ever met!! She really makes the patient feel comfortable to reach out with any question pre op or post op. Dr.Ortiz is great as well and he really did a good job. I had major weight loss and had excessive skin in the stomach area and had an Extended Abdominoplasty done and at first I was going to get it done in Colombia South America but my family preferred to get done here in the US. Overall the experience I had at North Raleigh Plastic Surgery was A++ in my opinion. They are detailed in explaining and you just have to trust the process in the post op. Once you’re months in post op the results are great!! Definitely recommending all family and friends to Dr.Ortiz and Lauren!! Thank you again for everyone on the team!!!
Business Owner replied on Oct 28, 2024:
Hi Bryan, Thank you so much for your kind words! We’re thrilled to hear about your positive experience at North Raleigh Plastic Surgery. It’s wonderful to know that Lauren and Dr. Ortiz made you feel comfortable and supported throughout your journey. We strive to provide the best care possible, and your feedback truly reinforces our mission. We appreciate your trust in us, especially after your significant weight loss journey. We’re so glad to hear that you’re happy with your results and that you’d recommend us to family and friends. If you ever have more questions or need assistance, don’t hesitate to reach out. Wishing you all the best!
After much careful consideration I finally decided to move forward with a breast augmentation and mastopexy (breast lift) procedure. Not only do I get to work side by side with Dr. Kimberly Jones, but I was also able to experience her caring bedside manner, fine attention to detail, and dedication to perfection as a patient. From watching her daily interactions with her patients to seeing their amazing results I knew I was in good hands. I am grateful and loving my results! Thank you to everyone at North Raleigh Plastic Surgery for their support, knowledge, and for making this experience flawless! I recommend everyone set up a consultation with Dr. Jones or Dr. Ortiz without further delay to achieve the weight loss and body contouring results you’ve been looking for!
Business Owner replied on Oct 3, 2024:
"Thank you, Ruby! You know first hand our team strives to provide excellent customer service, and it's always rewarding to receive such positive feedback. Thank you for sharing your experience with Dr. Jones in detail. Can't wait to see your progress on our social media.
I had a great experience with Dr. Ortiz and his assistant, Lauren Jones. He did an amazing job and she went above and beyond checking on me, providing guidance, and ensuring everything ran smoothly. The level of professionalism and quality of work was far beyond my expectations. I would highly recommend to check them out!
Business Owner replied on Sep 16, 2024:
Hello Jason, Thank you for taking the time to leave us such a great review. We're excited to hear your experience at our practice. Ensuring a happy outcome is our number one priority. We appreciate the kind words!