Meet the Team

Lauren Jones – Practice Manager

As the Practice Manager, Lauren oversees the day-to-day operations of the medical practice, ensuring everything runs smoothly and efficiently. She is responsible for managing operating room staff, coordinating with external vendors, and ensuring a positive experience for both patients and providers. 

Lauren is also a proud mom of two busy teenagers and two energetic Goldendoodles.  Outside of work, Lauren enjoys traveling, reading, and relaxing by the pool in the summer. 

She takes great pleasure in getting to know patients and making a positive impact on the community. Helping others and being part of a caring team drives her every day. 

Ruby Perez – Surgical Assistant

Ruby is a skilled surgical assistant who provides excellent patient care and compassionate postoperative care from the first consultation to your surgical procedure. After working in the operating room for over 10 years, Ryby found a passion for working in plastic and reconstructive surgery, supporting patients through their transformations.

She is also a dedicated mom to two boys, who keep her busy with their love for baseball and football.  Ruby enjoys sports and embraces weekend adventures with her family outside of work.

Adacelys Perez – Patient Care Coordinator

As a Patient Coordinator, Addy is responsible for managing surgical quotes, handling financials, and coordinating surgery scheduling to ensure a seamless experience for patients.  Addy attended Appalachian State University and is fluent in both English and Spanish. 

She adopted her dog, Cody, in October and enjoys spending time with him.  In her free time, Addy loves reading, exploring new restaurants, and watching movies. 

Her goal is always to ensure that every patient she works with feels comfortable, valued, and truly listened to.  Addy is passionate about creating a welcoming environment where patients feel at ease throughout their care.  Helping others and making a positive impact in their lives is what motivates her every day.

“The staff is amazing! They give you all the time you need, never rushed. They are nice and helpful, they take the time to explain all your options and answer all your questions.”
– Dana M.

Kishni Holley – Front Desk Coordinator

Kishni is a dedicated professional who brings passion and energy to everything she does. Outside of work, she enjoys spending quality time with her supportive husband, their wonderful daughter, and their beloved fur babies. A true travel enthusiast, Kishni loves to explore new places, cultures, and experiences. When she’s not adventuring, you can often find her enjoying good times with friends, whether it’s catching up over tea or enjoying a fun night out. Her dynamic approach to life blends work and play, making her a vibrant and approachable member of the team.

Kishni is a welcoming and highly organized professional who plays a key role in the smooth operation of our plastic surgery office. She is often the first friendly face patients see when they arrive. She will help manage scheduling, coordinate appointments, and ensure that every patient’s experience is as seamless and comfortable as possible.

With a background in customer service and office administration, Kishni is adept at handling a variety of tasks while maintaining a calm and friendly demeanor. She is committed to ensuring that all of our patients feel informed and supported throughout their journey with us, from initial consultation to post-operative care.

Shannon Floyd – Registered Nurse

Shannon is a skilled surgical nurse and dedicated mom of three.  She is also a loving wife who values spending quality time with her family.  Outside of work, Shannon enjoys relaxing at the lake, reading, and loving on her dogs.  Her family is her top priority, and she treasures the moments spent together.  Shannon’s compassionate natures extends beyond her personal life, as she brings a caring and supportive presence to her work as a surgical nurse. 

“LOVE this practice! Everyone at NRPS is completely dedicated to making each patient feel special and look their very best. Every member of the team excels in their respective roles with a compassionate attitude for each patient walking through the door.”
– K.R.